Shipping policy

At House of Alpha, we are committed to delivering your order safely and on time.

Order Processing

All orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

Standard Delivery: 5–9 business days across India.
Delivery timelines may vary depending on your location and courier availability.

Shipping Charges

Shipping charges are calculated at checkout.
Free shipping may be available during promotional offers or on eligible orders.

Order Tracking

Once your order has been shipped, you will receive a tracking link via email or SMS to monitor your shipment.

Delays

While we strive to deliver every order on time, unexpected delays due to weather conditions, natural disasters, public holidays, or courier issues may occasionally occur.

Incorrect Address

Please ensure your shipping address and contact details are accurate before placing your order. House of Alpha is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information.

Damaged or Missing Items

If your order arrives damaged or if any item is missing, please contact us within 48 hours of delivery with your order number and clear photos (if applicable). We will assist you in resolving the issue as quickly as possible.